Terms & Conditions

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1. This Terms of Business document sets out the basis on which we will conduct business with you and on your behalf. It is an important document and we would ask that you read it carefully, if you are unsure of any terms please contact us immediately for an explanation.
2. These Terms come into force immediately on issue and remain in force until further notice.
3. We are Independent Intermediaries authorised and regulated in the conduct of investment business by the Financial Services Authority. (“FSA”)
4. Dennehy Weller & Co Ltd are entered on the FSA Register , the registration number being 114360. These details can be checked on the FSA register by visiting the FSA website at www.fsa.gov.uk/register or by contacting the FSA on 0845 6061234.
5. Investment Objectives. If you require personal advice and recommendations suitable to your personal and financial circumstances we will undertake a “Fact Find” to gather the appropriate information. We will then be able to set out clearly your investment objectives. If you do not require personal advice and recommendations, we will act on either a direct offer or execution only basis. The basis of advice will be made clear to you before any transactions are undertaken.
6. On this basis we have classified you in accordance with the FSA rules as a “Private Customer”. We confirm that we will continually review this to ensure you have been classified correctly.
7. Unless you inform us whether there are any restrictions as to the type of investment on which you wish to receive advice we will only provide advice on investments within our authorisation and that we believe are suitable for you. We will not provide any service to futures, options or contracts for differences.
8. We provide investment advice, and arrange transactions in life assurance, pensions, unit trusts, OIECS, and other collective investment schemes, ISAs, Personal Equity Plans, and other securities.
9. We do not normally charge fees but where we propose to do so details of the charges will be set out in writing before we carry out any chargeable work on your behalf.
10. We normally derive our income from commission paid to us in respect of transactions in life assurance, unit trusts and other regulated collective investment schemes, and in investment trust companies shares held in PEPs, ISAs, or regular saving schemes (packaged products). Commission rates vary depending on the product. We shall tell you the amount of commission payable to us on any such investment.
11. If we receive commission or any other form or benefit from the issuer of a security or other intermediary, we will inform you but we will not tell you its amount unless you ask us to do so.
12. The advice we provide to you on those packaged products is INDEPENDENT, and based on a fair analysis of the market.
13. We require our clients to give us instructions in writing, to avoid possible disputes. This will usually be in the form of a proposal form or application form. We will, however, accept oral instructions in certain circumstances provided they are subsequently confirmed in writing.
14. For your protection WE DO NOT HANDLE CLIENTS’ MONEY. We never accept a cheque made out to us (unless it is a cheque in settlement of charges or disbursements for which we have sent you an invoice) or handle cash.
15. We will make arrangement for all your investments to be registered in your name unless you have instructed us otherwise in writing.
16. We will forward to you all documents showing ownership of your investments as soon as practicable after we receive them. Where a number of documents relating to a series of transactions are involved, we will normally hold each document until the series is complete and then forward them to you.
17. CANCELLATION RIGHTS. You will not have any cancellation rights for ISAs and PEPs which are not invested in packaged products. Neither for execution only transactions in authorised unit trusts whether or not in an ISA or PEP.
18. Unless you specifically request otherwise we may telephone or visit you during normal social hours to offer you further advice or inform you of products and services in which you may be interested.
19. We offer independent financial advice, but occasions can arise where we, or one of our other customers, will have some form of interest in business which we are transacting for you. If this happens, or if we become aware that our interests or those of one of our other customers conflict with your interests, we will inform you in writing and obtain your consent before we carry out your instructions. There may be occasions when we will be unable to act for one of the parties.
20. RISK WARNINGS. Non readily realisable investments will generally have a restricted market, and therefore it may be difficult to deal in that investment or to obtain reliable information about its value. The value of investments may go down as well as up, and you may not get back the amount invested. Levels of income from investments may fluctuate, and/or affect the capital value of the investment.
21. If you should have any complaint about the advice you receive or a product you have bought please write to the Compliance Officer at the above address. Your complaint will be investigated in accordance with the firm’s complaints handling procedure, a copy of which will be supplied to you. If you are not happy with the way we have carried out our investigation or the result you will be entitled to complain directly to the Financial Ombudsman Service.
22. If you make a valid claim against this firm in respect of investments we arranged for you to buy or sell and we are unable to meet our liabilities in full, you may be entitled to redress from the Financial Services Compensation Scheme Ltd for awards up to £48,000. Details of the cover provided by this scheme are given in a leaflet which we will send you at your request. Further information is available from the FSA or the Compensation Scheme.
23. Your, or we, may terminate our authority to act on your behalf at any time, without prejudice to the completion of any transactions already initiated, and without penalty. Notice of this termination must be given in writing.
24. When we have arranged any investments for you we will not give you further advice unless you request it, but will be glad to advise you at any time you ask us to do so.
25. We are registered under the Data Protection Act 1998. It is understood that we keep personal and financial information with regard to your circumstances on file (electronic and/or paper based) as required to be able to advise you as to your investment needs. We confirm that this information will not be used, or transferred by us to any other firm or company. We confirm that we cannot be held responsible for the information held on your file becoming inaccurate due to your change of circumstances if you fail to inform us of those changes.
26. We keep records of your business transactions for at least six years.
27. Where we are required to verify your identity in accordance with Money Laundering regulations, no investment will be made until such verification has been obtained.

April 2008

Dennehy Weller & Co,
2nd Floor
3 High Street
Chislehurst
Kent
BR7 5AB
Tel: 020 8467 1666
Fax: 020 8467 6883

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